Have You Heard? May 2021

I find it interesting that when you go looking for something you can’t find it, but, when you are not looking wonderful things can show up at your door.  Over three years ago Beth, Jane and I decided we needed a patient care coordinator.  With the increase in patients we were having a hard time keeping up.  So we started looking…and looking…and looking.  I placed an ad on Indeed and even interviewed a few potential candidates but they were not the right fit for us.  We decided to stop looking SO hard and finally we found Jamie.  The right fit.

Well… as you know Beth decided in January that it was time to retire.  I went to internal panic mode for fear that it would again take months and months to find her replacement.  Very hard shoes to fill I must add. As you know, I also provide audiological services at Dr. Whitaker’s office. I mentioned to his office manager Candace and front office ladies (Kimberly and Diane) that I needed to find someone to replace Beth.  Two days later Diane let me know she was interested in the position.  Needless to say I was thrilled.  Jane and I worked with Diane in Concord and have known her for over 20 years.  I knew immediately it was the right fit.  Manna from heaven!

Last month we found out that the physicians at NorthEast Ear, Nose and Throat were joining CEENTA.  A colleague notified us that Cheryl Keene, who was providing hearing services for Drs. Dziadziola and Scaglione, was looking for a new job.  I was not looking for another hearing healthcare provider, but, once again due to the continued increase in new patients it made sense to consider bringing Cheryl on.  We all met with her and immediately knew she was the right fit for us and our patients.  Manna from heaven, again!

We thank you for your continued support of our efforts over the past 10 years. It is an honor to care for the hearing healthcare needs of the residents of this area.  I know you will enjoy working with Diane and Cheryl as much as Jane, Jamie and I have so far.  

With new staff comes a new website with new photos and biographies.  I encourage you to take a moment to get to know us better at www.hearingsolutionsofnc.com.  Your comments and reviews are always appreciated.

Have you heard, May is National Better Hearing Month?   The American Academy of Audiology is encouraging the public to contact an audiologist if they suspect hearing loss for themselves or any of their loved ones.   

Hearing loss alone causes many to feel isolated, lonely and can lead to depression. Large numbers of the population experience hearing difficulties.  Approximately 15 percent (37.5 million) of American adults aged 20 to 69, have some trouble with hearing and approximately 28.8 million could benefit from the use of hearing aids. As the baby boomer population ages, more Americans are forced to face hearing health challenges. Untreated hearing loss may lead to falls and/or dementia. 

Hearing aids are not always the recommended solution, which is why it’s important to consult an audiologist like myself who can further determine the appropriate treatment. Sometimes the cause is temporary or a symptom of another illness or disease. 

Signs of hearing difficulties may include:

  • Suddenly turning up the volume on the television, radio, or computer and having others complain that the volume is too loud.
  • Difficulty understanding people speaking to you and asking them to repeat themselves.
  • Sudden inability to hear the doorbell, the dog barking and other household sounds.
  • People telling you that you speak too loudly.
  • Ringing in the ears.

So give Jamie or Diane a call at 704-633-0023 to schedule an appointment or get more information. We all look forward to seeing you soon.